Outage in Git Integration for Jira

Microsoft OAuth integrations not indexing on Dev Info for Jira

Resolved Minor

June 25, 2023 - Started over 2 years ago - Lasted 25 days
Official incident page

Incident Report

Microsoft VSTS and Azure DevOps OAuth applications have a bug/limitation where the application secret expires 5 years after creation. This secret cannot be refreshed/updated. The workaround from Microsoft is to create a new OAuth application and have consumer re-connect: https://developercommunity.visualstudio.com/t/client-secret-is-expired-even-after-refresh/1564908 We will be updating production shortly. Once updated, customers will need to reconnect https://cln.sh/26TUNm in the integration settings. If you need assistance with this, please contact support@bigbrassband.com. The application affected is Dev Info for Jira: https://marketplace.atlassian.com/apps/1219270/dev-info-for-jira?tab=overview&hosting=cloud

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/20/2023 04:27AM

This incident has been resolved.

MONITORING over 2 years ago - at 06/25/2023 11:17AM

A fix has been implemented. Customers who use the the OAuth integration type for Microsoft Azure Repos or Microsoft VSTS will need to reconnect. See https://help.gitkraken.com/git-integration-for-jira-cloud/reconnecting-azure-devops-and-vsts-oauth-integrations-gij-cloud/ for instructions on how to reconnect.

IDENTIFIED over 2 years ago - at 06/25/2023 11:16AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/25/2023 11:16AM

Microsoft VSTS and Azure DevOps OAuth applications have a bug/limitation where the application secret expires 5 years after creation. This secret cannot be refreshed/updated. The workaround from Microsoft is to create a new OAuth application and have consumer re-connect: https://developercommunity.visualstudio.com/t/client-secret-is-expired-even-after-refresh/1564908

We will be updating production shortly. Once updated, customers will need to reconnect https://cln.sh/26TUNm in the integration settings. If you need assistance with this, please contact support@bigbrassband.com.

The application affected is Dev Info for Jira:
https://marketplace.atlassian.com/apps/1219270/dev-info-for-jira?tab=overview&hosting=cloud

Latest Git Integration for Jira outages

Integrations are not indexed or some repositories may appear missing - about 2 years ago

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Intermittent outages and degraded performance - over 3 years ago

Degraded performance and intermittent outages - over 3 years ago

App Unreachable in US Region - over 3 years ago

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