Outage in GitHub Enterprise Cloud Australia

AU - Claude Sonnet unavailable in GitHub Copilot

Resolved Minor
February 12, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of degraded performance for Copilot

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/12/2025 11:10PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 02/12/2025 11:10PM

Claude Sonnet is fully available in GitHub Copilot again. If you used an alternate model during the outage, you can switch back to Claude Sonnet.

INVESTIGATING 9 months ago - at 02/12/2025 11:04PM

We are seeing a recovery with our Claude Sonnet model provider. We'll confirm once the problem is fully resolved.

INVESTIGATING 9 months ago - at 02/12/2025 10:54PM

Our Claude Sonnet provider acknowledged the issue. They will provide us with next update by 11:30 AM UTC / 3:30 PM PT. Claude Sonnet remains unavailable in GitHub Copilot, please use an alternate model.

INVESTIGATING 9 months ago - at 02/12/2025 10:41PM

We escalated the issue to our Claude Sonnet model provider. Claude Sonnet remains unavailable in GitHub Copilot, please use an alternate model.

INVESTIGATING 9 months ago - at 02/12/2025 09:52PM

We are investigating reports of degraded performance for Copilot

Latest GitHub Enterprise Cloud Australia outages

AU - Experiencing connection issues across Actions, Codespaces, and possibly other services - 3 days ago
AU - Disruption with GHEC With Data Residency Signup - 10 days ago
AU - Disruption with push notifications - 15 days ago
AU - Incident with Copilot - 30 days ago
AU - Degraded Gemini 2.5 Pro experience in Copilot - about 1 month ago

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