Outage in GitHub Enterprise Cloud - EU

EU - Some OpenAI models degraded in Copilot

Resolved Minor

March 04, 2026 - Started about 9 hours ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

GitHub Enterprise Cloud EU experienced degraded performance in Copilot services, specifically affecting the gpt-5.3-codex model in Copilot Chat, VS Code, and other Copilot products due to an upstream model provider issue. The incident lasted 26 minutes and was resolved after GitHub worked with the upstream provider to address the problem.

We are investigating reports of degraded performance for Copilot

Components affected

GitHub Enterprise Cloud - EU Copilot

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 03/05/2026 01:13AM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

INVESTIGATING about 9 hours ago - at 03/05/2026 12:53AM

We are experiencing degraded availability for the gpt-5.3-codex model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

INVESTIGATING about 9 hours ago - at 03/05/2026 12:47AM

We are investigating reports of degraded performance for Copilot

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