Outage in GitHub Enterprise Cloud - EU

EU - Issues with Copilot Coding Agent

Resolved Major

March 19, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

GitHub Enterprise Cloud EU experienced a major incident affecting Copilot services for 3.9 hours. Users encountered errors accessing Copilot Coding Agent features, including inability to view or start coding agent tasks, session logs not loading, and sessions intermittently failing to start, though users could still see existing tasks and create new ones. The incident was resolved after engineers identified and fixed an underlying credential issue that was impacting multiple environments.

We are investigating reports of impacted performance for some GitHub services.

Components affected

GitHub Enterprise Cloud - EU Copilot

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/19/2026 02:32PM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

INVESTIGATING 2 days ago - at 03/19/2026 02:02PM

We are investigating reports that Copilot Coding Agent session logs are not available in the UI.

INVESTIGATING 2 days ago - at 03/19/2026 01:45PM

Copilot is experiencing degraded performance. We are continuing to investigate.

INVESTIGATING 2 days ago - at 03/19/2026 12:32PM

We are investigating reports of Copilot coding agent session logs not loading and sessions intermittently not starting. Users are able to see their tasks and create new ones.

INVESTIGATING 2 days ago - at 03/19/2026 12:00PM

We have resolved the underlying credential issue and have verified that users can see and interact with their Copilot Coding Agent tasks.

We are now investigating issues with some Coding Agent tasks completing successfully.

INVESTIGATING 2 days ago - at 03/19/2026 11:19AM

We believe we have identified an underlying credential issue and are working to resolve that across impacted environments.

INVESTIGATING 2 days ago - at 03/19/2026 10:43AM

We are investigating reports of errors when accessing Copilot Coding Agent features. Users may be unable to view or start coding agent tasks through the Agents interface. Our engineers are actively working to restore full functionality.

INVESTIGATING 2 days ago - at 03/19/2026 10:41AM

We are investigating reports of impacted performance for some GitHub services.

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