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Outage in GitHub Enterprise Cloud - EU

Incident with Grok Copilot AI Model Provider

Resolved Minor
September 03, 2026 - Started about 3 hours ago - Lasted about 3 hours

Incident Report

Summary AI Generated

GitHub Enterprise Cloud EU experienced degraded availability of the Grok AI model (including Grok 4.5) within GitHub Copilot for approximately 2.9 hours. The issue stemmed from the upstream model provider and affected AI model access for EU users. GitHub worked with the upstream provider to resolve the incident.

The Grok 4.5 model has degraded availability as well. We are working with the upstream provider to resolve the issue.

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