Outage in GitHub

Degraded performance for some Copilot users

Resolved Minor
September 25, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating reports of degraded performance for Copilot
Components affected
GitHub Copilot
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/26/2024 05:08AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 09/26/2024 05:03AM

Copilot is operating normally.

INVESTIGATING about 2 months ago - at 09/26/2024 03:51AM

We've applied a mitigation to fix the issues and are seeing improvements in telemetry. We are monitoring for full recovery.

INVESTIGATING about 2 months ago - at 09/26/2024 02:34AM

We believe we have identified the root cause of the issue and are monitoring to ensure the problem does not recur.

INVESTIGATING about 2 months ago - at 09/26/2024 01:46AM

We are continuing to investigate the root cause of the latency previously observed to ensure there is no reoccurrence, and better stability going forward.

INVESTIGATING about 2 months ago - at 09/26/2024 01:03AM

We are continuing to investigate the root cause of the latency previously observed to ensure there is no reoccurrence, and better stability going forward.

INVESTIGATING about 2 months ago - at 09/26/2024 12:29AM

Copilot users should no longer see request failures. We are still investigating the root cause of the issue to ensure that the experience will remain uninterrupted.

INVESTIGATING about 2 months ago - at 09/25/2024 11:55PM

We are seeing recovery for requests to Copilot API in affected regions, and are continuing to investigate to ensure the experience remains stable.

INVESTIGATING about 2 months ago - at 09/25/2024 11:40PM

We have noticed a degradation in performance of Copilot API in some regions. This may result in latency or failed responses to requests to Copilot. We are investigating mitigation options.

INVESTIGATING about 2 months ago - at 09/25/2024 11:39PM

We are investigating reports of degraded performance for Copilot

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