Outage in GitHub

Isolated Codespaces creation failures in the West Europe region

Resolved Minor
October 08, 2024 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
GitHub Codespaces
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/08/2024 11:32PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/08/2024 10:54PM

We are once again seeing signs of increased latency for codespace creation in this region, but are at the same time recovering previously unavailable resources.

INVESTIGATING 3 months ago - at 10/08/2024 10:10PM

Recovery continues slowly, and we are investigating strategies to speed up the recovery process.

INVESTIGATING 3 months ago - at 10/08/2024 09:39PM

We are continuing to see gradual recovery in the region and continue to validate the persistent fix.

INVESTIGATING 3 months ago - at 10/08/2024 09:06PM

The persistent fix has been applied, and are beginning to see improvements in the region. We are still working on follow-on effects, however, and expect recovery to be gradual.

INVESTIGATING 3 months ago - at 10/08/2024 08:26PM

We are nearing full application of the persistent fix and will provide more updates soon.

INVESTIGATING 3 months ago - at 10/08/2024 07:51PM

Mitigations we have put in place are yielding improvements in Codespace creation success rates in the affected region. We expect full recovery once the persistent fix fully rolls out.

INVESTIGATING 3 months ago - at 10/08/2024 07:17PM

We are continuing to work on mitigations while the more persistent fix rolls out.

INVESTIGATING 3 months ago - at 10/08/2024 06:44PM

We are continuing to apply mitigations while we deploy the more persistent fix. Full recovery is expected in 2 hours or less, but more updates will be coming soon.

INVESTIGATING 3 months ago - at 10/08/2024 06:08PM

We have applied some mitigations that are improving creation success rates while we work on the more comprehensive fix.

INVESTIGATING 3 months ago - at 10/08/2024 05:43PM

We have identified a possible root cause and are working on the fix.

INVESTIGATING 3 months ago - at 10/08/2024 05:11PM

Some Codespaces are failing to create successfully in the Western EU region. Investigating is ongoing.

INVESTIGATING 3 months ago - at 10/08/2024 05:08PM

Codespaces is experiencing degraded performance. We are continuing to investigate.

INVESTIGATING 3 months ago - at 10/08/2024 05:02PM

We are currently investigating this issue.

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