Outage in GitHub

Incident with search on GitHub we are seeing increased failure rates

Resolved Major
August 12, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating reports of degraded performance for API Requests, Actions, Issues and Pull Requests

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/12/2025 05:56PM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

INVESTIGATING 2 months ago - at 08/12/2025 05:07PM

Service availability has been mostly restored, but some users will continue to see increased request latency and stale search results. We are still working towards full recovery.

INVESTIGATING 2 months ago - at 08/12/2025 04:33PM

Service availability has been mostly restored, but increased load/query latency and stale search results persist. We continue to work towards full mitigation.

INVESTIGATING 2 months ago - at 08/12/2025 03:48PM

We are seeing partial recovery in service availability, but still see inconsistent experiences and stale search data across services. Investigation and mitigations are underway.

INVESTIGATING 2 months ago - at 08/12/2025 03:20PM

We are experiencing increased latency in our API layers and inconsistently degraded experiences when loading or querying issues, pull requests, labels, packages, releases, workflow runs, projects, and repositories, among others. Investigation is underway.

INVESTIGATING 2 months ago - at 08/12/2025 02:53PM

We are investigating reports of degraded performance in services backed by search. The team continues to investigate why requests are failing to reach our search clusters.

INVESTIGATING 2 months ago - at 08/12/2025 02:30PM

Packages is experiencing degraded performance. We are continuing to investigate.

INVESTIGATING 2 months ago - at 08/12/2025 02:12PM

We are investigating reports of degraded performance for API Requests, Actions, Issues and Pull Requests

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