Outage in GitHub
Issues with metered billing report generation
Resolved MinorIncident Report
Summary AI Generated
GitHub experienced issues with metered billing report generation that caused high failure rates for billing reports and intermittent problems with metered usage graphs on billing pages. The incident also resulted in widespread 500 errors and timeouts across GitHub services due to problems with a billing-related data store. The issue was resolved after 1.4 hours by applying mitigations to the affected data store and redeploying core services.
We are investigating reports of impacted performance for some GitHub services.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/31/2026 03:10PM
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
MONITORING
about 1 month ago - at 03/31/2026 03:01PM
The degradation has been mitigated. We are monitoring to ensure stability.
INVESTIGATING
about 1 month ago - at 03/31/2026 02:59PM
We have applied mitigations to a data store related to billing reports, and are seeing partial recovery to billing report generation. We continue to monitor for full recovery.
INVESTIGATING
about 1 month ago - at 03/31/2026 02:56PM
We are seeing a high number of 500s due to timeouts across GitHub services. We are redeploying some of our core services and we expect that this allow us to recover.
INVESTIGATING
about 1 month ago - at 03/31/2026 02:39PM
We're continuing to see high failure rates on billing report generation, and are working on mitigations for a data store related to billing reports.
INVESTIGATING
about 1 month ago - at 03/31/2026 01:56PM
We're seeing issues related to metered billing reports, intermittently affecting metered usage graphs and reports on the billing page. We have identified an issue with a data store, and are working on mitigations.
INVESTIGATING
about 1 month ago - at 03/31/2026 01:47PM
We are investigating reports of impacted performance for some GitHub services.
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