Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in GitHub

Issues with metered billing report generation

Resolved Minor
March 31, 2026 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

GitHub experienced issues with metered billing report generation that caused high failure rates for billing reports and intermittent problems with metered usage graphs on billing pages. The incident also resulted in widespread 500 errors and timeouts across GitHub services due to problems with a billing-related data store. The issue was resolved after 1.4 hours by applying mitigations to the affected data store and redeploying core services.

We are investigating reports of impacted performance for some GitHub services.

Need to monitor GitHub outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 03/31/2026 03:10PM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

MONITORING about 4 hours ago - at 03/31/2026 03:01PM

The degradation has been mitigated. We are monitoring to ensure stability.

INVESTIGATING about 4 hours ago - at 03/31/2026 02:59PM

We have applied mitigations to a data store related to billing reports, and are seeing partial recovery to billing report generation. We continue to monitor for full recovery.

INVESTIGATING about 4 hours ago - at 03/31/2026 02:56PM

We are seeing a high number of 500s due to timeouts across GitHub services. We are redeploying some of our core services and we expect that this allow us to recover.

INVESTIGATING about 5 hours ago - at 03/31/2026 02:39PM

We're continuing to see high failure rates on billing report generation, and are working on mitigations for a data store related to billing reports.

INVESTIGATING about 5 hours ago - at 03/31/2026 01:56PM

We're seeing issues related to metered billing reports, intermittently affecting metered usage graphs and reports on the billing page. We have identified an issue with a data store, and are working on mitigations.

INVESTIGATING about 6 hours ago - at 03/31/2026 01:47PM

We are investigating reports of impacted performance for some GitHub services.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook