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Outage in GitHub

Intermittent errors with app installation token authentication

Resolved Minor
May 23, 2026 - Started 17 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

GitHub experienced intermittent authentication failures affecting app installation tokens for approximately 3.7 hours, with roughly 1% of tokens impacted. The issue caused elevated error rates for services relying on app installation token authentication. The incident was gradually mitigated through applied fixes and monitoring, with full resolution confirmed after ensuring the issue did not reoccur.

We are investigating reports of impacted performance for some GitHub services.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 05/23/2026 07:32PM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

INVESTIGATING 17 days ago - at 05/23/2026 07:32PM

This is fully mitigated, we will continue to monitor to ensure it does not reoccur.

INVESTIGATING 17 days ago - at 05/23/2026 07:06PM

We have identified and are applying additional mitigation and will continue to monitor for complete mitigation.

INVESTIGATING 17 days ago - at 05/23/2026 06:42PM

We see significant signs of mitigation and are monitoring for full mitigation.

INVESTIGATING 17 days ago - at 05/23/2026 05:41PM

We are seeing signs of mitigation and are continuing to monitor for complete mitigation. 

Next update in one hour.

INVESTIGATING 17 days ago - at 05/23/2026 04:35PM

We are continuing to investigate an elevated error rate of authentication failures for app installation tokens.  Next update in one hour.

INVESTIGATING 17 days ago - at 05/23/2026 04:01PM

We are seeing an increased rate of authentication failures for app installation tokens, affecting approximately 1% of tokens.  We are continuing to investigate.

INVESTIGATING 17 days ago - at 05/23/2026 04:00PM

We are investigating reports of impacted performance for some GitHub services.

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