Outage in GitLab

Repository tree not loading all contents

Resolved Minor
July 16, 2024 - Started over 1 year ago - Lasted about 23 hours

Incident Report

A issue has been identified where listings of repository files are truncated after a hundred entries. We are currently investigating the cause. For more details, see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286
Components affected
GitLab Website

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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/16/2024 03:33PM

A issue has been identified where listings of repository files are truncated after a hundred entries. We are currently investigating the cause. For more details, see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286

over 1 year ago - at 07/16/2024 04:51PM

We continue to investigate the cause for this issue. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286 for more details.

over 1 year ago - at 07/16/2024 05:11PM

No material updates to provide. We continue to investigate this issue at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286.

over 1 year ago - at 07/16/2024 05:55PM

We are working across different teams to narrow down the cause of this issue. We will be updating this incident every hour or as soon as we have material updates to share. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286.

over 1 year ago - at 07/16/2024 07:04PM

We continue to investigate the cause of this repository content visibility issue. Make sure to enable notifications at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286 to track progress.

over 1 year ago - at 07/16/2024 08:03PM

We're investigating the possibility of a recent change to gitaly as related to this issue. Please continue to follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286 for more details.

over 1 year ago - at 07/16/2024 09:18PM

Investigation is still ongoing to fix this issue. We will post the next update once we have identified the cause. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286 for more details.

over 1 year ago - at 07/17/2024 01:30AM

We have identified an MR that we believe introduced the issue. We are performing tests locally to confirm. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286

over 1 year ago - at 07/17/2024 03:17AM

A fix has been pushed and is currently in the process of being deployed. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18286

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