Outage in GitLab

GitLab-hosted runners with the gitlab-org-docker tag are offline

Resolved Major
December 04, 2024 - Started 22 days ago - Lasted about 3 hours

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Outage Details

Jobs tagged with the "gitlab-org-docker" tag are stuck in a "Pending" status as the runners are currently offline. Please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945 for further details.
Latest Updates ( sorted recent to last )
22 days ago - at 12/04/2024 07:38PM

Jobs tagged with the "gitlab-org-docker" tag are stuck in a "Pending" status as the runners are currently offline. Please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945 for further details.

22 days ago - at 12/04/2024 07:53PM

The "gitlab-org-docker" tag is meant for gitlab-org projects only and not for customer workloads. As a preliminary potential fix, please remove the tag from your affected jobs and retry them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945

22 days ago - at 12/04/2024 08:10PM

We continue to investigate our Runner infrastructure to determine the cause of the issue. Please review https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945 for full details.

22 days ago - at 12/04/2024 08:46PM

We have found traces of connectivity issues in our Runner network infrastructure. We continue our investigation. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945 for details.

22 days ago - at 12/04/2024 09:10PM

We have potentially identified the commit that caused this disruption in the Runner network. Investigation continues. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945 for details.

22 days ago - at 12/04/2024 09:29PM

We have pushed a potential fix and see signs of recovery from the affected Runners. We will continue to monitor this to ensure jobs are properly picked up. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18945.

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