Outage in GitLab
Packages on GitLab.com (packages.gitlab.com) become unavailable sporadically with 502 errors.
Resolved Minor
January 09, 2025 - Started 9 months ago
- Lasted about 16 hours
Incident Report
We are currently investigating an incident that is causing packages on GitLab.com (packages.gitlab.com) to become unavailable sporadically with 502 errors.
More about the incident can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
More about the incident can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
Components affected
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Latest Updates ( sorted recent to last )
9 months ago - at 01/09/2025 11:45AM
We are currently investigating an incident that is causing packages on GitLab.com (packages.gitlab.com) to become unavailable sporadically with 502 errors.
More about the incident can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 12:02PM
We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 12:17PM
We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 12:33PM
We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 12:48PM
We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 01:09PM
We've identified the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) and working on a fix.
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 01:43PM
We're working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 02:17PM
We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 02:49PM
We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 03:22PM
We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 03:54PM
We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 04:30PM
We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 06:13PM
The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) has been implemented, and is processing now.
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 07:53PM
No updates at this time. The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is still processing.
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/09/2025 09:55PM
The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is ongoing. We expect it to take about 20 hours, and will post updates every 4 hours.
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
9 months ago - at 01/10/2025 02:32AM
The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is ongoing. It appears to be progressing as expected.
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
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