Outage in GitLab

Packages on GitLab.com (packages.gitlab.com) become unavailable sporadically with 502 errors.

Resolved Minor
January 09, 2025 - Started 6 days ago - Lasted about 16 hours

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Outage Details

We are currently investigating an incident that is causing packages on GitLab.com (packages.gitlab.com) to become unavailable sporadically with 502 errors.

More about the incident can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091
Components affected
GitLab packages.gitlab.com
Latest Updates ( sorted recent to last )
6 days ago - at 01/09/2025 11:45AM

We are currently investigating an incident that is causing packages on GitLab.com (packages.gitlab.com) to become unavailable sporadically with 502 errors.

More about the incident can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 12:02PM

We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 12:17PM

We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 12:33PM

We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 12:48PM

We're still investigating the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 01:09PM

We've identified the root cause for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) and working on a fix.

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 01:43PM

We're working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 02:17PM

We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 02:49PM

We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 03:22PM

We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its updates can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 03:54PM

We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 04:30PM

We're still working on implementing the fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com).

More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 06:13PM

The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) has been implemented, and is processing now.

More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 07:53PM

No updates at this time. The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is still processing.

More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

6 days ago - at 01/09/2025 09:55PM

The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is ongoing. We expect it to take about 20 hours, and will post updates every 4 hours.

More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

5 days ago - at 01/10/2025 02:32AM

The fix for the sporadic unavailability of packages on GitLab.com (packages.gitlab.com) is ongoing. It appears to be progressing as expected.
More about the incident and its progress can be read here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19091

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