Outage in GitLab

Increased errors for SaaS Windows Runners

Resolved Minor
March 26, 2025 - Started 10 months ago - Lasted about 3 hours

Incident Report

We are seeing an increased rate of errors for Windows SaaS Runners. This is causing pipeline jobs to fail. We are investigating possible causes and mitigation actions. More details available in the incident issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19553
Components affected
GitLab CI/CD - Windows Shared Runners (Beta)

Need to monitor GitLab outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
10 months ago - at 03/27/2025 03:43AM

We are seeing an increased rate of errors for Windows SaaS Runners. This is causing pipeline jobs to fail. We are investigating possible causes and mitigation actions. More details available in the incident issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19553

10 months ago - at 03/27/2025 04:22AM

We have identified the root cause and we are reverting the change that caused the incident. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19553 for more detail

10 months ago - at 03/27/2025 05:26AM

We have rolled back the change and see that Windows Runners have successfully started. We'll continue to monitor the Windows Runner. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19553 for more details.

Latest GitLab outages

Pipelines failing with 502 error - about 4 hours ago
Degraded performance for classic Duo chat - 8 days ago
GitLab.com Slow Performance - 10 days ago
Increased error rate for GitLab Duo Classic - 25 days ago
GitLab Duo Experiencing Response Errors - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook