Outage in GitLab
Degraded performance for classic Duo chat
Resolved Minor
January 07, 2026 - Started 22 days ago
- Lasted about 2 hours
Incident Report
We are investigating degraded performance with classic Duo chat. Requests may fail intermittently at this time.
For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059
For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059
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Latest Updates ( sorted recent to last )
22 days ago - at 01/08/2026 03:15AM
We are investigating degraded performance with classic Duo chat. Requests may fail intermittently at this time.
For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059
22 days ago - at 01/08/2026 03:51AM
The cause of degraded performance has been identified. We are preparing a code change to revert the recent deployment that introduced the issue.
A merge request has been opened to restore functionality: https://gitlab.com/gitlab-org/modelops/applied-ml/code-suggestions/ai-assist/-/merge_requests/4226
For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059
22 days ago - at 01/08/2026 04:22AM
We're deploying the revert change to production.
For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059
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