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Outage in GitLab

Degraded performance for classic Duo chat

Resolved Minor
January 07, 2026 - Started 4 months ago - Lasted about 2 hours

Incident Report

We are investigating degraded performance with classic Duo chat. Requests may fail intermittently at this time.

For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

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Latest Updates ( sorted recent to last )
4 months ago - at 01/08/2026 03:15AM

We are investigating degraded performance with classic Duo chat. Requests may fail intermittently at this time.

For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

4 months ago - at 01/08/2026 03:51AM

The cause of degraded performance has been identified. We are preparing a code change to revert the recent deployment that introduced the issue.

A merge request has been opened to restore functionality: https://gitlab.com/gitlab-org/modelops/applied-ml/code-suggestions/ai-assist/-/merge_requests/4226

For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

4 months ago - at 01/08/2026 04:22AM

We're deploying the revert change to production.

For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

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