Outage in GitLab
CI/CD Job processing delay
Resolved Minor
March 10, 2026 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
GitLab experienced a 2.5-hour incident where CI/CD job processing was delayed due to PgBouncer saturation affecting background job processing. The team identified the root cause as database connection pooling issues and implemented mitigation efforts. The service stabilized and recovered, with the team continuing to monitor for full resolution.
Our team is investigating potential delays with background job processing. This could impact CI/CD job processing.
Components affected
GitLab Background ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/10/2026 04:01PM
Our team is investigating potential delays with background job processing. This could impact CI/CD job processing.
about 2 months ago - at 03/10/2026 04:16PM
No material updates at this time. Our team is still investigating this issue.
about 2 months ago - at 03/10/2026 04:43PM
Our team has identified the issue as PgBouncer saturation and are looking at mitigation efforts. Users may see small delays in background processing. More information in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21498
about 2 months ago - at 03/10/2026 05:28PM
We're seeing stabilization and recovery but are still monitoring and discussing next steps. More info in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21498
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