Outage in GitLab

CI Pipeline processing delays

Resolved Minor

March 12, 2026 - Started about 5 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

GitLab experienced CI pipeline processing delays for 1 hour due to background job processing issues, with small CI runners being primarily affected by increased job queuing rates. The incident was caused by a Sidekiq backlog that led to CI job accumulation and subsequent delays. The team observed recovery by the end of the incident period while continuing to investigate the root cause.

Our team is investigating potential delays with background job processing. This could impact CI/CD job processing.

Components affected

GitLab Background Processing

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Latest Updates ( sorted recent to last )

about 5 hours ago - at 03/12/2026 05:05PM

Our team is investigating potential delays with background job processing. This could impact CI/CD job processing.

about 5 hours ago - at 03/12/2026 05:12PM

We're seeing increased job queuing rates that are primarily affecting small CI runners. Our team is still investigating.

about 5 hours ago - at 03/12/2026 05:27PM

No material updates at this time, our team is still investigating the issue.

about 5 hours ago - at 03/12/2026 05:35PM

Our team is still investigating the issue.

about 5 hours ago - at 03/12/2026 05:59PM

Our team is seeing some recovery but are still investigating the root cause. We believe that a previous Sidekiq backlog caused CI jobs to accumulate, leading to delays. More detail in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21532

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