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Outage in GitLab

500 errors across several REST and GraphQL API endpoints

Resolved Minor
March 17, 2026 - Started 21 days ago - Lasted about 9 hours

Incident Report

Summary AI Generated

A code change caused 500 errors across GitLab's REST and GraphQL API endpoints for 9.4 hours. GitLab identified the problematic code change and reverted it, with the fix fully deployed to production by the end of the European business day. Users experienced API failures until the revert was completely rolled out, with a temporary workaround available through the Canary environment.

We have identified a code change that provokes 500 errors for API requests. We are currently reverting the change. Workaround in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
Components affected
GitLab API

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Latest Updates ( sorted recent to last )
21 days ago - at 03/17/2026 08:18AM

We have identified a code change that provokes 500 errors for API requests. We are currently reverting the change. Workaround in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573

21 days ago - at 03/17/2026 09:27AM

The revert change has been merged, users will still experience 500 errors until the fix reaches production. We estimate it will be fully deployed at the end of EMEA day. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573

21 days ago - at 03/17/2026 12:31PM

The fix has now reached Canary environment, users can enable it by clicking "Next" at https://next.gitlab.com/ until the fix reaches production. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573

21 days ago - at 03/17/2026 03:22PM

The fix has reached production and users should not experience 500 errors on API calls. We will be monitoring the fix before marking this incident as Resolved. More details https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573

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