Outage in GitLab
Intermittent Git and CI/CD pipeline failures
Minor
April 01, 2026 - Started about 4 hours ago
Incident Report
We are investigating reports of Git clone failures and CI pipeline timeouts. Affected users may see "GitLab is currently unable to handle this request due to load" or "CI configuration fetch from Gitaly timed out." We are actively investigating and will provide updates as we learn more.
Components affected
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Latest Updates ( sorted recent to last )
about 4 hours ago - at 04/01/2026 04:01PM
We are investigating reports of Git clone failures and CI pipeline timeouts. Affected users may see "GitLab is currently unable to handle this request due to load" or "CI configuration fetch from Gitaly timed out." We are actively investigating and will provide updates as we learn more.
about 3 hours ago - at 04/01/2026 05:04PM
We have begun rolling out a feature flag to address the intermittent Git clone failures and timeouts within pipelines. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21689.
32 minutes ago - at 04/01/2026 07:14PM
We're rolling back the feature flag and exploring alternative options for a long-term fix. We've observed that the scope of impact is limited to a small set of customers. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21689.
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