Outage in GitLab
Intermittent Git and CI/CD pipeline failures
Resolved Minor
April 01, 2026 - Started 22 days ago
- Lasted about 12 hours
Incident Report
Summary AI Generated
GitLab experienced intermittent Git clone failures and CI/CD pipeline timeouts lasting 11.9 hours, with users encountering load-related errors and Gitaly timeout messages. The incident affected Git Operations and was initially addressed by rolling out a feature flag, which was later rolled back in favor of exploring alternative long-term solutions. The issue was resolved with error rates returning to low levels after the feature flag rollback, though monitoring continued to ensure stability.
We are investigating reports of Git clone failures and CI pipeline timeouts. Affected users may see "GitLab is currently unable to handle this request due to load" or "CI configuration fetch from Gitaly timed out." We are actively investigating and will provide updates as we learn more.
Components affected
GitLab Git OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
22 days ago - at 04/01/2026 04:01PM
We are investigating reports of Git clone failures and CI pipeline timeouts. Affected users may see "GitLab is currently unable to handle this request due to load" or "CI configuration fetch from Gitaly timed out." We are actively investigating and will provide updates as we learn more.
22 days ago - at 04/01/2026 05:04PM
We have begun rolling out a feature flag to address the intermittent Git clone failures and timeouts within pipelines. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21689.
22 days ago - at 04/01/2026 07:14PM
We're rolling back the feature flag and exploring alternative options for a long-term fix. We've observed that the scope of impact is limited to a small set of customers. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21689.
22 days ago - at 04/01/2026 10:16PM
After rollback of the feature flag we've observed a low error rate for this issue, but are continuing to monitor to ensure it remains that way.
Latest GitLab outages
Degraded performance affecting Duo features - about 18 hours ago
CI pipelines processing delays - 3 days ago
Failures when GitLab Runners pull container image - 10 days ago
GitLab.com Service Degradation - 15 days ago
Degraded GitLab Duo Performance - 16 days ago
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