Outage in GitLab
Elevated Errors Affecting AI Gateway Health Checks
Resolved Minor
July 14, 2026 - Started 3 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
GitLab's AI Gateway experienced elevated errors affecting health checks for approximately 1.8 hours. The issue was traced to a problematic configuration change, which was subsequently reverted and deployed to production. Error rates trended down following the revert, with manual verification confirming the fix was successful.
We're aware of elevated errors affecting AI Gateway health checks. We've identified a likely cause and are actively working on a fix. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
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Latest Updates ( sorted recent to last )
3 days ago - at 07/14/2026 10:47PM
We're aware of elevated errors affecting AI Gateway health checks. We've identified a likely cause and are actively working on a fix. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
3 days ago - at 07/14/2026 11:02PM
We have identified the problematic change causing this behavior and are working to revert it. Details will be shared in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
3 days ago - at 07/14/2026 11:37PM
We're continuing to work on reverting the change causing this issue. Details will be shared in: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
3 days ago - at 07/15/2026 12:00AM
The revert remains in progress. Additional updates will be shared in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
3 days ago - at 07/15/2026 12:24AM
Deployment for the revert has reached production. Manual verification is successful with error rates trending down. We are continuing to monitor. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22519
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