Outage in GitLab
Elevated Errors Affecting GitLab Duo Custom Agents
Resolved Minor
July 17, 2026 - Started about 16 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
GitLab Duo Custom Agents on GitLab.com experienced elevated errors for approximately 1.5 hours on July 17, 2026. The incident was classified as minor, with error rates gradually recovering toward the end of the window. Service was restored with error rates returning to expected levels, and the environment was placed under continued monitoring to confirm stability.
We're investigating an issue affecting GitLab Duo Custom Agents on GitLab.com. Our team is actively working to identify the cause and restore normal service.
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Latest Updates ( sorted recent to last )
about 16 hours ago - at 07/17/2026 04:10PM
We're investigating an issue affecting GitLab Duo Custom Agents on GitLab.com. Our team is actively working to identify the cause and restore normal service.
about 15 hours ago - at 07/17/2026 04:26PM
Our team is actively investigating the root cause of this issue. We'll continue to share updates as we learn more.
about 15 hours ago - at 07/17/2026 04:44PM
We continue to investigate the root cause of this issue. There are no material updates at this time, and we'll share additional information as it becomes available.
about 15 hours ago - at 07/17/2026 05:09PM
We're seeing signs of recovery, but our investigation into the root cause remains ongoing. We'll continue to provide updates as more information becomes available.
about 14 hours ago - at 07/17/2026 05:22PM
We're seeing service recover and error rates return to expected levels. We'll continue to monitor the environment to ensure the recovery is sustained.
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