Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in GitLab

Security Reports not loading for some users

Resolved Minor
September 29, 2026 - Started 1 day ago - Lasted about 18 hours

Incident Report

Summary AI Generated

GitLab experienced an 18-hour minor incident where security and vulnerability reports failed to load or ingest for some users. The root cause was identified relatively quickly and a mitigation was deployed within the first hour, which began reducing a backlog of ingestion events. The incident extended significantly as the accumulated backlog was gradually processed, with teams continuing to monitor and work on mitigation through resolution.

Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
1 day ago - at 09/29/2026 06:15PM

Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

1 day ago - at 09/29/2026 06:36PM

We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

1 day ago - at 09/29/2026 07:06PM

The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

1 day ago - at 09/29/2026 08:01PM

We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

1 day ago - at 09/29/2026 09:12PM

We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

1 day ago - at 09/29/2026 10:29PM

Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

about 23 hours ago - at 09/30/2026 12:02AM

Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

about 16 hours ago - at 09/30/2026 07:19AM

No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

about 14 hours ago - at 09/30/2026 09:17AM

No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation.

More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook