Outage in Gladia

High latencies on diarization enchanced for pre-recorded

Resolved Minor
September 08, 2025 - Started about 1 month ago - Lasted about 2 hours

Incident Report

We are currently investigating this incident.
Components affected
Gladia Pre-Recorded v2 Gladia API

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 09/08/2025 09:49AM

We are currently investigating this incident.

IDENTIFIED about 1 month ago - at 09/08/2025 09:52AM

We are continuing to work on a fix for this incident.

MONITORING about 1 month ago - at 09/08/2025 11:11AM

We implemented a fix and are currently monitoring the result.

Latest Gladia outages

Diarization - about 11 hours ago
Degraded Performance – Diarization Enhanced Add-on - 21 days ago
Addon Diarization Service Disruption - 26 days ago
Pre-recorded V2 Slowdowns - about 1 month ago
Api Down - about 2 months ago

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