Outage in Gladia

Degraded Performance – Diarization Enhanced Add-on

Resolved Minor
September 29, 2025 - Started 21 days ago - Lasted 23 minutes

Incident Report

We are continuing to work on a fix for this incident.
Components affected
Gladia Pre-Recorded v2

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Latest Updates ( sorted recent to last )
IDENTIFIED 21 days ago - at 09/29/2025 12:00PM

We are continuing to work on a fix for this incident.

MONITORING 21 days ago - at 09/29/2025 12:45PM

We implemented a fix and are currently monitoring the result.

Latest Gladia outages

Diarization - about 13 hours ago
Addon Diarization Service Disruption - 27 days ago
Pre-recorded V2 Slowdowns - about 1 month ago
High latencies on diarization enchanced for pre-recorded - about 1 month ago
Api Down - about 2 months ago

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