Outage in Glesys

Extended maintenance of Network in Falkenberg.

Resolved Minor
September 17, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Planned maintenance in Falkenberg (2024-09-17) did not go according to plan, customers affected by this maintenance are still affected. We are working with the vendor to identify the underlying issue.
Components affected
Glesys Core network
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/17/2024 08:02AM

This incident has been resolved.

MONITORING 5 months ago - at 09/17/2024 07:12AM

We have corrected the issue and redundancy is back to normal. If you believe you are still affected please contact support.

INVESTIGATING 5 months ago - at 09/17/2024 06:21AM

We are moving affected single-homed customers to another router. We are still working with the vendor to determine best cause of action for router which is not working as expected.

INVESTIGATING 5 months ago - at 09/17/2024 05:00AM

Planned maintenance in Falkenberg (2024-09-17) did not go according to plan, customers affected by this maintenance are still affected. We are working with the vendor to identify the underlying issue.

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