Outage in Glesys

Timeouts in Email Service

Resolved Minor
November 06, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue where we see timeouts from our spam filter service resulting in timeouts in email delivery, emails will most likely be queued on the client and a retry will be made, if this does not happen, please resend the email when this incident is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/06/2024 02:38PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/06/2024 01:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/06/2024 01:31PM

We have identified an issue where we see timeouts from our spam filter service resulting in timeouts in email delivery, emails will most likely be queued on the client and a retry will be made, if this does not happen, please resend the email when this incident is resolved.

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