Outage in Global-e

PayPal issue

Resolved Minor

October 16, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue impacting PayPal payments. We will provide further updates as soon as new information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 10/16/2025 05:07PM

The issue impacting PayPal payments is fully resolved at this time. We appreciate your patience during this time. If you have any questions or are experiencing any issues, please contact our support team via the merchant support portal.

MONITORING 10 months ago - at 10/16/2025 04:50PM

We are now seeing successful PayPal payments, and the service is operational. We are currently monitoring performance to ensure stability and verify that the resolution is effective.

IDENTIFIED 10 months ago - at 10/16/2025 03:58PM

We have identified an issue impacting PayPal payments, which appears to be the result of a degradation of service on the provider side. PayPal support has confirmed that they are actively investigating. We will provide further updates as soon as new information becomes available.

INVESTIGATING 10 months ago - at 10/16/2025 03:39PM

We are currently investigating an issue impacting PayPal payments. We will provide further updates as soon as new information becomes available.

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