Outage in Global-e

Checkout issue for Shopify

Resolved Minor

September 06, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue affecting order creation for Shopify merchants. The issue is related to an ongoing incident on Shopify’s side, as reflected on their status page: https://www.shopifystatus.com/ We are monitoring the situation closely and will provide an update here once the issue has been resolved.

Components affected

Global-e Shopify

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 09/06/2026 10:33AM

Shopify has confirmed that the issue has been resolved.
Order creation has returned to normal, and no further impact is currently observed from our side.

MONITORING 9 days ago - at 09/06/2026 10:06AM

Errors are trending downward, and we are now seeing orders coming through normally.
We will continue to monitor the situation closely and provide further updates if needed.

IDENTIFIED 9 days ago - at 09/06/2026 09:20AM

We are aware of an issue affecting order creation for Shopify merchants.
The issue is related to an ongoing incident on Shopify’s side, as reflected on their status page: https://www.shopifystatus.com/
We are monitoring the situation closely and will provide an update here once the issue has been resolved.

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