Outage in Global Payments
OpenEdge Processing Issue due to Windows Update
Resolved Minor
October 15, 2025 - Started 11 days ago
- Lasted 6 days
Incident Report
On October 15, 2025, some OpenEdge merchants have experienced issues processing transactions due to a Microsoft Windows update. Merchants have been rolling back the Windows update to restore service.
Impact to OpenEdge XCharge and RCM users. Teams are not seeing impact to OpenEdge Gateway Users.
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Latest Updates ( sorted recent to last )
11 days ago - at 10/15/2025 07:42PM
Teams continue to work with merchants as they roll back the Windows update and reinstall OpenEdge XCharge. Additional updates will be provided as more information becomes available.
Latest Global Payments outages
Scheduled Maintenance - Global Payments Integrated - Merchantware - Routine Monthly System Maintenance - 11 days ago
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