Outage in Global Payments
OpenEdge Processing Issue due to Windows Update
Resolved Minor
October 15, 2025 - Started 4 months ago
- Lasted 6 days
Incident Report
On October 15, 2025, some OpenEdge merchants have experienced issues processing transactions due to a Microsoft Windows update. Merchants have been rolling back the Windows update to restore service.
Impact to OpenEdge XCharge and RCM users. Teams are not seeing impact to OpenEdge Gateway Users.
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Latest Updates ( sorted recent to last )
4 months ago - at 10/15/2025 07:42PM
Teams continue to work with merchants as they roll back the Windows update and reinstall OpenEdge XCharge. Additional updates will be provided as more information becomes available.
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