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Outage in GlobalMeet

Telephone Events - Primary Stream Issue

Resolved Minor
August 25, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with audio not being heard on the primary stream of "Telephone" acquisition events. Admins are currently advised to switch to the event's back-up stream to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/26/2024 04:15AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/26/2024 03:46AM

A fix has been implemented and Engineering is monitoring all currently running live events.

IDENTIFIED over 1 year ago - at 08/26/2024 03:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/26/2024 02:09AM

We are currently investigating an issue with audio not being heard on the primary stream of "Telephone" acquisition events. Admins are currently advised to switch to the event's back-up stream to resolve the issue.

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