Outage in Glofox
Degrated Performance - glofox payments - adding a new card to a customer
Resolved MinorIncident Report
We're investigating reports that some glofox payments users may be unable to add new cards to customer profiles. Payment processing for cards that are already stored is unaffected, and recurring billing is occurring as normal.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 12/21/2022 10:57PM
We've now implemented a fix and new cards can be successfully added to members. We're sorry for any inconvenience caused during this disruption. If you need further help, reach out to support@glofox.com
IDENTIFIED
about 3 years ago - at 12/21/2022 10:47PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 3 years ago - at 12/21/2022 09:50PM
We've identified the issue and are implementing a fix to allow new cards to be added.
INVESTIGATING
about 3 years ago - at 12/21/2022 09:33PM
We're investigating reports that some glofox payments users may be unable to add new cards to customer profiles. Payment processing for cards that are already stored is unaffected, and recurring billing is occurring as normal.
Latest Glofox outages
Reporting degradation - almost 2 years ago
Issue with Electronic Agreements loading - over 2 years ago
Degraded performance - Payments - over 2 years ago
Degraded Performance - Glofox Reporting - almost 3 years ago
Degraded Performance - Glofox Payments - almost 3 years ago
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