Outage in Glofox
Degraded Performance: Class / Appointment / Facility Booking
Resolved MinorIncident Report
Our team are investigating reports that some users are experiencing an error when attempting to book into classes/appointments. Bookings are unsuccessful, with a "Booking request rejected while processing" message appearing in both the dashboard and mobile app when a booking attempt is made.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 01/19/2023 09:59PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 01/19/2023 09:19PM
A fix has been implemented and bookings are now processing as normal. We apologize for any inconvenience caused to you, your team and your members. If you need help, reach out to support@glofox.com
INVESTIGATING
almost 3 years ago - at 01/19/2023 08:55PM
Our team are investigating reports that some users are experiencing an error when attempting to book into classes/appointments. Bookings are unsuccessful, with a "Booking request rejected while processing" message appearing in both the dashboard and mobile app when a booking attempt is made.
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