Outage in Gnatta

Telephony Call Issue

Resolved Major

March 31, 2025 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating reports of intermittent issues with telephony calls in Gnatta. Our provider is aware of the issue and has created an incident here: https://status.twilio.com/incidents/djx8tktw4z0p. We'll update as the behaviour changes and updates are posted on the linked incident.

Components affected

Gnatta Telephony

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/31/2025 08:02PM

Our provider has now resolved their incident, see https://status.twilio.com/incidents/djx8tktw4z0p for further information.

Please contact us via Service Desk if you are still experiencing any issues.

MONITORING about 1 year ago - at 03/31/2025 05:22PM

Our provider has provided an update and is now seeing the affected service recover from the issue, see here: https://status.twilio.com/incidents/djx8tktw4z0p

We're also noticing improved behaviours with calls in Gnatta and will continue to monitor.

INVESTIGATING about 1 year ago - at 03/31/2025 04:39PM

We are currently investigating reports of intermittent issues with telephony calls in Gnatta. Our provider is aware of the issue and has created an incident here: https://status.twilio.com/incidents/djx8tktw4z0p.

We'll update as the behaviour changes and updates are posted on the linked incident.

Latest Gnatta outages

Performance Degradation - about 1 year ago

Reauthenticate Your Trustpilot Account - about 1 year ago

Action Required: Reauthenticate Your Trustpilot Account - about 1 year ago

Access Issues - over 1 year ago

Performance Degradation - about 2 years ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook