Outage in Go1

Learning Object service impacting playback.

Resolved Major
February 03, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing issues around content not being able to load in Go1 player and are currently looking into the issue.
Components affected
Go1

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/04/2025 03:21AM

We are glad to inform that the issue has been resolved now. We found the cause of this temporary disruption and have fixed the root of the issue.
Apologies for any inconvenience caused.

MONITORING 9 months ago - at 02/04/2025 02:54AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 02/04/2025 02:39AM

We're experiencing issues around content not being able to load in Go1 player and are currently looking into the issue.

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