Outage in Go1
Unable to login or remain logged in
Resolved MajorIncident Report
Our team has identified an error impacting multiple accounts and is actively investigating 18 Sep 16:29PM AEST
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 09/18/2025 07:20AM
A surge in traffic caused a denial of service on our gateways. We have fixed the cause, and our gateways are now operating normally. We will continue to monitor to ensure traffic levels remain stable.
MONITORING
4 months ago - at 09/18/2025 06:45AM
Service to the Go1 Portal has been restored. All users should now have access, and we are continuing to closely monitor system performance. ( 18 Sep 16:35 PM AEST )
INVESTIGATING
4 months ago - at 09/18/2025 06:31AM
Our team has identified an error impacting multiple accounts and is actively investigating 18 Sep 16:29PM AEST
Latest Go1 outages
Go1 Portal Access Issue - about 2 months ago
Password Reset Notification Issue – Go1 Learners - about 2 months ago
Issue with Welcome notifications - 3 months ago
Issue with notification delivery, exports and Welcome emails - 3 months ago
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