Outage in Go1
Issue with Welcome notifications
Resolved MajorIncident Report
Our team is currently investigating an issue impacting notifications delivery for some portals. Some customers may experience delays in sending welcome emails to new users
Other functionality remains operational. We will provide an update as soon as information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 10/13/2025 04:04AM
We are glad to inform that the issue has been resolved.
Apologies for any inconvenience caused.
MONITORING
17 days ago - at 10/13/2025 01:03AM
A fix has been implemented and we're currently monitoring the results.
INVESTIGATING
17 days ago - at 10/13/2025 12:53AM
Our team is currently investigating an issue impacting notifications delivery for some portals. Some customers may experience delays in sending welcome emails to new users
Other functionality remains operational. We will provide an update as soon as information is available.
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Missing Premium Contents in Go1 Portals - about 2 months ago
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