Outage in Go1

Missing Premium Contents in Go1 Portals

Resolved Minor
September 09, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our team has identified the problem and is actively working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 05:43AM

The fix has been implemented successfully, and the issue is resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.

IDENTIFIED about 2 months ago - at 09/10/2025 03:29AM

Fix in progress - We are continuing to apply fix, and we are already seeing content properly becoming available. The complete process might take a little longer time than expected. We will keep you updated.

IDENTIFIED about 2 months ago - at 09/10/2025 02:20AM

Fix in progress - We are applying a fix across our catalog now and full service should be restored in 120 minutes. Further updates in 60 minutes

IDENTIFIED about 2 months ago - at 09/10/2025 01:29AM

Our team has identified the problem and is actively working on a fix.

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