Outage in Go1

Enrollment Service is down -> Enrollments not reflecting in reports and assignments are failing

Resolved Major

March 16, 2026 - Started 16 days ago - Lasted about 17 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Go1 API Go1 Go1 Third Party LMS Integrations

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 03/16/2026 05:58PM

The issue with our enrollment service has been resolved. Assignments and enrollments are now working as expected—apologies for any inconvenience caused.

MONITORING 16 days ago - at 03/16/2026 06:18AM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 03/16/2026 04:34AM

The enrollment services are currently operating at a slower pace than usual. We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 03/16/2026 02:15AM

A fix has been implemented, and we are monitoring the system to ensure full restoration. We will share further updates as soon as the service is confirmed stable. Thank you for your continued patience.

IDENTIFIED 16 days ago - at 03/16/2026 01:25AM

We’ve identified the issue and the team is actively working on a solution. We’ll provide an update as soon as the fix is in place. Thank you for your patience.

INVESTIGATING 16 days ago - at 03/16/2026 01:03AM

We are currently investigating this issue.

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