Outage in Go1
Enrollment Service is down -> Enrollments not reflecting in reports and assignments are failing
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/16/2026 05:58PM
The issue with our enrollment service has been resolved. Assignments and enrollments are now working as expected—apologies for any inconvenience caused.
MONITORING
2 months ago - at 03/16/2026 06:18AM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 03/16/2026 04:34AM
The enrollment services are currently operating at a slower pace than usual. We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 03/16/2026 02:15AM
A fix has been implemented, and we are monitoring the system to ensure full restoration. We will share further updates as soon as the service is confirmed stable. Thank you for your continued patience.
IDENTIFIED
2 months ago - at 03/16/2026 01:25AM
We’ve identified the issue and the team is actively working on a solution. We’ll provide an update as soon as the fix is in place. Thank you for your patience.
INVESTIGATING
2 months ago - at 03/16/2026 01:03AM
We are currently investigating this issue.
Latest Go1 outages
Go1 portal login ( SSO error ) - 6 days ago
Go1 portal login and Aunthentication issues - 9 days ago
Go1 service disruptions - about 1 month ago
Go1 Portal access and a partner access token issue - about 1 month ago
Go1 Authentication Server experienced a brief connection outage - about 1 month ago
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