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Outage in GoBright

Interact devices commissioned to UK hosting having connection issues

Resolved Minor
January 26, 2026 - Started 3 months ago - Lasted about 2 hours

Incident Report

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 01/26/2026 09:38AM

We are currently investigating this incident.

IDENTIFIED 3 months ago - at 01/26/2026 09:56AM

Currently there are problems with the Azure IoTHub in the UK South datacenter.Microsoft is working on this issue (Azure issue reference: VK8M-LXZ), and we are closely monitoring the progress of the fix, and if we can expedite the fix.

MONITORING 3 months ago - at 01/26/2026 11:19AM

The Azure IoTHub in the UK South datacenter is recovering, and services are now getting back to normal operation.

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