Outage in GoCardless Bank Account Data
SIBS API issues on the providers side
Resolved Minor
August 11, 2026 - Started 15 days ago
- Lasted 2 days
Incident Report
We have noticed there are multiple failing request towards banks represented by the SIBS api provider, we are currently contacting the banks team and requesting their investigation in the issue.
Affected institution_IDs:
CAIXA_CENTRAL_DE_CREDITO_AGRICOLA_CCCMPTPL
MONTEPIO_MPIOPTPL
BANCOBPI_BBPIPTPL
CAIXA_GERAL_DEPOSITOS_CGDIPTPL
SANTANDER_PT_TOTAPTPL
NOVOBANCO_BESCPTPL
MILLENIUMBCP_BCOMPTPL
BANCOACTIVOBANK_ACTVPTPL
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DE_LEIRIA_CDCTPTP2
BANKINTER_BKBKPTPL
CAIXA_ECONOMICA_DA_MISERICORDIA_CEMAPTP2
BIG_BDIGPTPL
UNICRE_UIFCPTP1XXX
COFIDIS_CFFIPTP1
CAIXA_GERAL_DEPOSITOS_CGDIFRPP
NOVOBANCO_ACORES_BESAPTPA
BANCO_ATLANTICO_BAPAPTPL
CAIXA_AGRICOLA_BOMBARRAL_CERTPTP1
BIGES_IGSEESMM
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DA_CHAMUSCA_CCCHPTP1
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DE_MAFRA_CDOTPTP1
BANCO_PORTUGUES_DE_GESTAO_BPGPPTPL
CAIXA_AGRICOLA_TORRES_VEDRAS_CTIUPTP1
Components affected
GoCardless Bank Account Data Financial Institutions Operational Status GoCardless Bank Account Data Portugal GoCardless Bank Account Data Spain GoCardless Bank Account Data FranceTrusted by 1,000+ teams
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INVESTIGATING
15 days ago - at 08/11/2026 11:23AM
We have noticed there are multiple failing request towards banks represented by the SIBS api provider, we are currently contacting the banks team and requesting their investigation in the issue.
Affected institution_IDs:
CAIXA_CENTRAL_DE_CREDITO_AGRICOLA_CCCMPTPL
MONTEPIO_MPIOPTPL
BANCOBPI_BBPIPTPL
CAIXA_GERAL_DEPOSITOS_CGDIPTPL
SANTANDER_PT_TOTAPTPL
NOVOBANCO_BESCPTPL
MILLENIUMBCP_BCOMPTPL
BANCOACTIVOBANK_ACTVPTPL
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DE_LEIRIA_CDCTPTP2
BANKINTER_BKBKPTPL
CAIXA_ECONOMICA_DA_MISERICORDIA_CEMAPTP2
BIG_BDIGPTPL
UNICRE_UIFCPTP1XXX
COFIDIS_CFFIPTP1
CAIXA_GERAL_DEPOSITOS_CGDIFRPP
NOVOBANCO_ACORES_BESAPTPA
BANCO_ATLANTICO_BAPAPTPL
CAIXA_AGRICOLA_BOMBARRAL_CERTPTP1
BIGES_IGSEESMM
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DA_CHAMUSCA_CCCHPTP1
CAIXA_DE_CREDITO_AGRICOLA_MUTUO_DE_MAFRA_CDOTPTP1
BANCO_PORTUGUES_DE_GESTAO_BPGPPTPL
CAIXA_AGRICOLA_TORRES_VEDRAS_CTIUPTP1
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