Outage in GoCardless

Intermittent issues with Instant Bank Payments.

Resolved Minor
January 12, 2025 - Started 2 days ago - Lasted about 13 hours

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Outage Details

We are seeing intermittent issues with payment consent creation for Instant Bank Payments (loading screen stuck for payers upon selecting their bank before authorising the payment). We suggest payers retry the payment after a few minutes if it fails to proceed with the transaction. Our Engineers are working on it now and we will get back to you with an update at the earliest.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 01/13/2025 09:24AM

Our Engineers have resolved the issue at the moment.

We will continue monitoring to ensure there are no further issues.

INVESTIGATING 2 days ago - at 01/12/2025 11:58PM

We are seeing intermittent issues with payment consent creation for Instant Bank Payments (loading screen stuck for payers upon selecting their bank before authorising the payment). We suggest payers retry the payment after a few minutes if it fails to proceed with the transaction.

Our Engineers are working on it now and we will get back to you with an update at the earliest.

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