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We have identified that a very small number of merchants are not seeing SEPA payments/refunds being marked as paid. However, we can confirm that the payouts will go through as they should.
Our team is aware of the issue and is working on it with our Banking partner.
As a result, there would be a delay in related webhooks triggering until the payments/refunds are marked as paid.
We will reach out to the specific merchants to clarify the situation.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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