Outage in GoCo

Certain paid addons may be disabled

Resolved Major

May 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue where some customers have temporarily lost access to some paid features. We are working to resolve this as quickly as possible.

Components affected

GoCo Web Application

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/08/2023 05:58PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/08/2023 05:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/08/2023 03:25PM

The issue has been identified, and we implementing the fix.

INVESTIGATING almost 2 years ago - at 05/08/2023 01:59PM

We are investigating an issue where some customers have temporarily lost access to some paid features. We are working to resolve this as quickly as possible.

Latest GoCo outages

We are investigating issues impacting login and application usage. - about 1 year ago

Unable to run embedded Payroll with Gusto - over 1 year ago

Application unavailable - over 1 year ago

Application not loading - DNS issue with cloud provider - over 2 years ago

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