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Outage in GoDaddy

OpenXchange Authentication Issues

Resolved Major
January 20, 2026 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of a problem with connectivity from Outlook and Thunderbird for our professional email products in the Latin America regions. We are working with the vendor on a solution. In the interim, you can still access your email via webmail. We apologize for the inconvenience and appreciate your patience. Estamos al tanto de un problema con la conectividad desde Outlook y Thunderbird para nuestros productos de correo electrónico profesional en las regiones de América Latina. Estamos trabajando con el proveedor en una solución. Mientras tanto, todavía puede acceder a su correo electrónico a través de webmail. Lamentamos los inconvenientes y agradecemos su paciencia.
Components affected
GoDaddy Professional Email

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 01/20/2026 08:45PM

This issue has been resolved.

INVESTIGATING 5 months ago - at 01/20/2026 07:31PM

We are aware of a problem with connectivity from Outlook and Thunderbird for our professional email products in the Latin America regions. We are working with the vendor on a solution. In the interim, you can still access your email via webmail. We apologize for the inconvenience and appreciate your patience.


Estamos al tanto de un problema con la conectividad desde Outlook y Thunderbird para nuestros productos de correo electrónico profesional en las regiones de América Latina. Estamos trabajando con el proveedor en una solución. Mientras tanto, todavía puede acceder a su correo electrónico a través de webmail. Lamentamos los inconvenientes y agradecemos su paciencia.

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