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Outage in GoDaddy

Messaging Support Services Degraded

Resolved Minor
March 18, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

GoDaddy experienced a degraded messaging support service that prevented customers from contacting support through their usual messaging channels. The issue affected the messaging support system for 1.4 hours, requiring customers to use phone support as an alternative. The service was fully restored and the incident was resolved.

We are currently investigating an issue affecting our customer messaging service. Please use our phone support to contact customer service.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/18/2026 02:57PM

This issue has been resolved.

INVESTIGATING 3 days ago - at 03/18/2026 01:38PM

We are currently investigating an issue affecting our customer messaging service. Please use our phone support to contact customer service.

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