Outage in GoDaddy
Messaging Support Services Degraded
Resolved MinorIncident Report
Summary AI Generated
GoDaddy experienced a degraded messaging support service that prevented customers from contacting support through their usual messaging channels. The issue affected the messaging support system for 1.4 hours, requiring customers to use phone support as an alternative. The service was fully restored and the incident was resolved.
We are currently investigating an issue affecting our customer messaging service. Please use our phone support to contact customer service.
Components affected
GoDaddy Messaging Support ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 02:57PM
This issue has been resolved.
INVESTIGATING
about 1 month ago - at 03/18/2026 01:38PM
We are currently investigating an issue affecting our customer messaging service. Please use our phone support to contact customer service.
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