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Outage in GoDaddy

Microsoft 365 Web Suite Degraded

Resolved Minor
September 08, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

GoDaddy's Microsoft 365 Web Suite experienced a roughly 2-hour outage preventing customers from accessing their Professional Email accounts. Affected users encountered a server error stating "GetSections returned no conversation history" across multiple devices, leaving them completely unable to access email. The issue was investigated and resolved by GoDaddy's teams.

We are currently aware of customers being unable to access the Microsoft 365 Web Suite. We are working with teams to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/08/2026 05:56PM

This issue has been resolved.

INVESTIGATING 1 day ago - at 09/08/2026 03:59PM

We are currently aware of customers being unable to access the Microsoft 365 Web Suite. We are working with teams to resolve the issue.

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