GoDaddy experienced a major outage lasting approximately 1.1 hours that prevented customers from adding products to their cart and accessing their accounts. Customer service representatives were also unable to access customer accounts during this period, affecting both self-service and assisted support channels. The issue was investigated and resolved by engineers within the same day.
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This issue has been resolved.
We are aware of an issue affecting customers' ability to add products to their cart and access their accounts. Our representatives may also be unable to access customer accounts. Our engineers are investigating. We apologize for the inconvenience. Thank you for your patience.
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