Some users are unable to login to the GoFormz mobile app

This incident has been resolved. A postmortem has been posted with further details about this incident.

This issue has now been fixed. If you are continuing to experience issues, please follow the resolution steps below.

1. Tap Login as usual. The app may attempt to load and then return you to the main screen.
2. Tap Login again. You should then be successfully signed in.

If you continue to be unable to login, please contact your account representative or support@goformz.com.

Our team is continuing to monitor the status and investigate the root cause of this behavior.

We are currently investigating an issue preventing users from logging into the GoFormz mobile app. Some users may experience issues accessing the app at this time. Our engineering team is actively diagnosing the root cause and working to restore normal functionality. We will continue to monitor the situation and provide updates shortly.