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Outage in Momentus

EMEA Degraded Performance

Resolved Major
January 19, 2026 - Started 26 days ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently experiencing degraded performance across the system affecting users in the EMEA region. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. Further updates will be provided as soon as they become available. Thank you for your patience and understanding.
Components affected
Momentus Enterprise

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 01/20/2026 09:45AM

The performance issue affecting users in the EMEA region has been resolved.
All services are functioning as expected, and users should no longer experience degraded performance.
We will continue to closely monitor the system to ensure stability and confirm that no further impact occurs.
Thank you for your patience and cooperation throughout this incident.

MONITORING 25 days ago - at 01/20/2026 07:11AM

A fix has been implemented, and system performance in the EMEA region is now improving.
We are currently monitoring the situation to ensure stability and confirm that the issue has been fully resolved.
We will provide a final update once we verify that all services are operating normally.
Thank you for your patience throughout this incident.

IDENTIFIED 26 days ago - at 01/19/2026 05:44PM

We have identified the root cause of the performance issues impacting users in the EMEA region.
Our team is continuing to work on a permanent fix to fully restore normal service levels.
At this stage, remediation efforts are still in progress, we will share another update as soon as we move into the next stage of the process.
Thank you for your patience and understanding while we work to resolve the issue.

IDENTIFIED 26 days ago - at 01/19/2026 03:49PM

We have identified the underlying cause of the performance issues affecting users in the EMEA region.
Our team is now working on implementing a fix to restore normal service levels.
Further updates will be shared as we make progress.
Thank you for your continued patience.

INVESTIGATING 26 days ago - at 01/19/2026 02:38PM

Our team is still actively investigating the performance issue affecting users in the EMEA region.
We are working to identify the root cause and will provide additional updates as soon as new information becomes available.
Thank you for your continued patience.

INVESTIGATING 26 days ago - at 01/19/2026 02:04PM

We are continuing to investigate this issue.

INVESTIGATING 26 days ago - at 01/19/2026 02:03PM

We are currently experiencing degraded performance across the system affecting users in the EMEA region.
Our team is actively investigating the issue and working to restore normal performance as quickly as possible.
Further updates will be provided as soon as they become available.
Thank you for your patience and understanding.

Latest Momentus outages

Performance Degradation - about 1 month ago
Elite - EMEA Outage - about 1 month ago

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