Outage in Good Grants

Known issues with accounts based in EU region

Resolved Major
March 28, 2024 - Started about 1 year ago
Official incident page

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Outage Details

We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/28/2024 03:05PM

The issue has been resolved, thank you for your patience.

IDENTIFIED about 1 year ago - at 03/28/2024 02:54PM

We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.

Latest Good Grants outages

Issues accessing application - about 2 months ago
Issue accessing Manage Applications page - 4 months ago
Known issues with slowness and some tasks failing/timing out - over 1 year ago
Login code not displaying for non English accounts - over 1 year ago
**Issue affecting US based accounts only** - over 1 year ago

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